Complaints Policy

As a company we are committed to providing our customers with the best level of service possible. If for some reason our standards do not meet your expectations, please let us know. This will allow us to improve company standards and put procedures into place to make sure we don’t make the same errors again.

Please forward your thoughts by email to Stephanie Davies our Head of Operations. If you prefer to talk your complaint through Stephanie will be happy to take the time to discuss this over the phone.

By Email

By Phone

Switchboard: 00441260273802
Direct: 00441260543950